Frequently Asked Questions
Are your Cornish kilts made with authentic Cornish tartan fabric?
Cornish tartan kilts are made from 16oz woven wool and are known for their durability and quality. The weight of 16oz indicates a heavier and more substantial fabric, which adds to the overall sturdiness and longevity of the kilt. This type of wool is commonly used in traditional kilts to ensure they can withstand regular wear and maintain their shape over time. The use of high-quality wool also provides warmth and comfort, making it suitable for various occasions and seasons.
What sizes are available for the Cornish kilts?
They are available in both adult and child sizes and can be altered to fit all shapes and sizes. After being measured to obtain the kilt closest to your size you can then visit one of our specialist seamstresses to have it tweaked to fit you. If you require alterations please allow 4-6 weeks.
Do you offer kilt outfit rentals for special occasions?
We offer the convenient option to hire complete kilt outfits and/or accessories for your special occasions. To ensure a perfect fit, we take your measurements during the initial process. Approximately one week before your event, you can collect the rented items from our store.
After your event, we kindly request that you return the rented items on the first working day following the occasion. This allows us to accommodate other customers and maintain the availability of our rental collection. We strive to make the rental process as seamless as possible, ensuring you have a memorable and hassle-free experience.
What accessories are included with the kilt outfit rentals?
Our full kilt outfit rentals provide a comprehensive selection of accessories to complete your ensemble. The accessories included, but not limited to, are:
Prince Charlie Jacket
Prince Charlie Waistcoat
Neckwear (such as a tie or bowtie)
Flashes (decorative garters worn below the knee)
Cornish Sporran (a pouch worn around the waist)
Skean Dhu (a small dagger worn in the sock)
These accessories are thoughtfully curated to ensure a stylish and authentic Cornish kilt outfit that captures the essence of tradition and elegance.
Can I purchase Cornish tartan accessories separately?
We offer the option to purchase Cornish tartan accessories separately from our collection. These accessories are designed to complement and enhance your Cornish tartan theme. Whether you're looking for scarfs, ties, sashes, or other items inspired by Cornish tartan, you can find them individually available for purchase. This allows you to mix and match accessories to create your desired look or to add a touch of Cornish flair to your existing outfits. Explore our range of Cornish tartan accessories to find the perfect additions to your wardrobe or as unique gifts for loved ones.
What other products do you offer on the Cornish tartan theme?
From scarfs and teddies to sashes and more, our shop section is filled with unique and captivating products that celebrate the beauty of Cornish tartan. Whether you're searching for a personal keepsake or a special gift for someone, our collection is sure to have something to suit your preferences.
Visit our website's Shop section to discover the full range of Cornish tartan items available and indulge in the charm and allure of Cornwall's distinctive heritage.
How can I place an order on your website?
To make a purchase of Cornish products, kilts, and accessories, you can easily place an order directly on our website. Simply browse through the available items, select the ones you desire, and proceed to the checkout process. Our user-friendly website ensures a smooth and secure ordering experience for your convenience.
For the hire of kilt outfits and accessories, we kindly request that you contact us directly. Our dedicated team will assist you with the rental process, provide further details, and ensure that you have all the necessary information to make your event truly special.
Whether you're looking to buy Cornish products or explore the option of hiring kilt outfits and accessories, we are here to assist you. Feel free to reach out to us for any inquiries or to discuss the hiring process in further detail.
What payment methods do you accept?
We proudly accept payments from all major credit and debit cards, providing you with a convenient and secure payment option. Additionally, we also accept payments through PayPal, a trusted and widely used online payment platform. With these multiple payment options available, you can choose the method that suits you best and proceed with your purchase with ease. Rest assured that we prioritize the security of your payment information and strive to make your shopping experience as seamless as possible.
What is your shipping policy and how long does it take to receive the products?
For all products, excluding kilts and Prince Charlie jackets and waistcoats, please anticipate a shipping time of approximately 2-3 business days. We strive to promptly process and dispatch these items to ensure a swift delivery.
However, for kilts, waistcoats, and jackets, we kindly ask for your understanding as a minimum shipping time of 5 weeks is necessary. These items require meticulous craftsmanship and attention to detail to meet our high standards. Rest assured, we are committed to delivering exceptional quality, and the extra time ensures that your kilt outfit is expertly tailored and ready to be enjoyed.
For custom products or sizes, we recommend reaching out to our dedicated customer service team. They will gladly provide personalized assistance and further information to accommodate your specific requirements.
We value your satisfaction and appreciate your patience as we strive to deliver outstanding products that exceed your expectations.
Do you offer international shipping?
Currently, we regret to inform you that we do not have an international shipping policy in place. We apologize for any inconvenience this may cause to our international customers. We understand the importance of serving customers worldwide and are actively exploring options to expand our shipping capabilities in the future. We appreciate your understanding and patience. For further information or alternative arrangements, we encourage you to reach out to our customer support team who will be glad to assist you.
What is your returns and exchange policy?
Our returns policy allows for returns to be made within 30 days of receiving your goods, as long as they remain unused and are in their original packaging. Please note that made-to-measure items are not eligible for returns. However, we may offer limited alterations if needed. For more comprehensive information, please refer to our returns policy page.
Are there any specific care instructions for the Cornish kilts?
Proper care and maintenance are essential to preserve the quality and longevity of your kilt, ensuring it remains in pristine condition. It's important to consider the fabric of your kilt, as different materials require specific care methods. Follow these tips to care for and maintain your kilt:
Storage: Store your kilt in a cool, dry, and well-ventilated area. To prevent creasing, use a kilt hanger with wide clips or gently roll it up, taking care not to flatten the pleats.
Cleaning: Wool kilts should be dry cleaned only.
Ironing: After cleaning, iron your kilt to maintain crisp pleats. Use a cool iron for wool kilts. Iron the pleats carefully, one by one, without stretching the fabric.
Refreshing: Between cleanings, hang your kilt in a well-ventilated area to air it out. You can also use a fabric refresher spray, but always test it on a hidden area first to ensure it won't damage the fabric.
Dealing with spills: If you accidentally spill something on your kilt, blot the area gently with a clean cloth instead of rubbing it. If necessary, take your kilt to a professional cleaner as soon as possible.
Repairs: For minor repairs like loose buttons or fraying, you can fix them yourself using a needle and thread. For extensive damage, it's advisable to seek assistance from a professional tailor or kilt maker.
Moth prevention: Protect your kilt from moths by using natural repellents like cedar blocks or lavender sachets. Avoid using mothballs, as they can damage the fabric and leave a strong smell.
By following these care instructions, you can ensure that your kilt remains in excellent condition, allowing you to cherish and enjoy it for years to come.
How can I contact your customer support for further assistance?
If you need assistance or have any inquiries, please don't hesitate to reach out to us. You can contact us via the following methods:
Phone: Call us at 01579 384468 to speak with a member of our team directly.
Email: Send us an email at email@example.com and we will promptly respond to your message.
In-Store Visit: If you prefer a face-to-face interaction, feel free to visit our store located at Church Street, Callington, Cornwall, PL3 5LT.
We are here to provide you with personalized assistance and answer any questions you may have. Whether you need help with product information, sizing, or placing an order, our dedicated team is ready to assist you. Don't hesitate to contact us using your preferred method of communication.